Danish Speaking Customer Service for Online Travel Department

Patrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a Danish Speaking Customer Service Representative for an Online Travel Department. This role is ideal for individuals who are passionate about travel and dedicated to providing exceptional service to Danish-speaking clients seeking travel solutions.

Responsibilities

• Provide outstanding customer service to Danish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with travel bookings, itinerary changes, and general inquiries related to travel services.
• Guide clients through the booking process and provide relevant information on travel destinations, accommodations, and transportation options.
• Handle customer complaints and feedback effectively, ensuring timely resolution and high satisfaction rates.
• Collaborate with internal teams and external partners to address customer issues and enhance their travel experience.
• Stay updated on travel trends, promotions, and company offerings to provide accurate and up-to-date information.
• Accurately document all customer interactions to contribute to service improvement efforts.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, particularly in the travel or tourism industry, is an advantage.
• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Proficiency in customer service software and Microsoft Office applications.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.
• A genuine passion for travel and helping customers make the most of their travel experiences.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks