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Estonian Speaking Customer Service in Greece for Online Streaming Service

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in Estonian (both spoken and written) is required., Excellent communication skills and a friendly, professional attitude., Experience in customer service, particularly in the tech or entertainment industries, is preferred., Strong problem-solving skills and a customer-oriented mindset..

Key responsabilities:

  • Provide exceptional customer service via phone, email, and chat to Estonian-speaking users.
  • Assist customers with inquiries concerning account management, content availability, and technical issues.
  • Resolve customer complaints efficiently while maintaining a professional demeanor.
  • Document customer feedback and interactions accurately to improve service quality.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is renowned for connecting exceptional talent with top job opportunities in Greece. We are excited to present a unique opportunity for an Estonian Speaking Customer Service representative for an Online Streaming Service based in Greece. This role is perfect for those who have a passion for digital entertainment and customer service. As a key member of our team, you will assist Estonian-speaking customers with inquiries related to subscriptions, content, and technical support. Your goal will be to ensure our customers have a satisfying experience with our streaming services. If you are enthusiastic about online media and are eager to provide top-tier service, we invite you to apply!


Responsibilities
  • Provide exceptional customer service via phone, email, and chat to Estonian-speaking users.
  • Assist customers with inquiries concerning account management, content availability, and technical issues.
  • Resolve customer complaints efficiently while maintaining a professional demeanor.
  • Guide customers through troubleshooting processes for streaming issues.
  • Document customer feedback and interactions accurately to improve service quality.
  • Collaborate with team members to enhance overall customer experience and satisfaction.

Requirements

  • Fluency in Estonian (both spoken and written) is required.
  • Excellent communication skills and a friendly, professional attitude.
  • Experience in customer service, particularly in the tech or entertainment industries, is preferred.
  • Strong problem-solving skills and a customer-oriented mindset.
  • Ability to work independently and manage time effectively in a fast-paced environment.
  • Interest in media, technology, and online entertainment is a plus.
  • Proficient in using various digital platforms and customer relationship management tools.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Estonian
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
Are you interested?

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