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Dutch Speaking Customer Service Agent in Greece - Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English is essential., Strong communication skills focused on customer satisfaction., Proactive and adaptable mindset with excellent interpersonal skills., Prior experience in customer service is advantageous but not required..

Key responsabilities:

  • Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
  • Effectively resolve customer issues and inquiries, providing timely and accurate solutions.
  • Document customer interactions and feedback within the company’s CRM system.
  • Collaborate with team members to enhance service delivery and customer satisfaction.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Agent and embark on an exciting new adventure in beautiful Greece! This role comes with a fully paid relocation package, allowing you to transition smoothly to this vibrant country. As a vital member of our customer service team, you will engage with Dutch-speaking clients, addressing their needs and ensuring a superior service experience. We are looking for enthusiastic individuals who thrive in a dynamic environment and are eager to help customers. If you're ready to combine your passion for customer service with the opportunity to explore a new culture, we would love to hear from you!

Responsibilities
  • Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
  • Effectively resolve customer issues and inquiries, providing timely and accurate solutions.
  • Maintain comprehensive knowledge of our products and services to assist customers effectively.
  • Document customer interactions and feedback within the company’s CRM system.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
  • Engage in training programs to further develop your skills and product knowledge.
  • Contribute suggestions for process improvements and team best practices.

Requirements

  • Fluency in Dutch and English is essential.
  • Strong communication skills with a focus on customer satisfaction.
  • Able to work effectively in a fast-paced, team-oriented environment.
  • Prior experience in customer service is advantageous but not required.
  • Proactive and adaptable mindset with excellent interpersonal skills.
  • Willingness to relocate to Greece and embrace a new lifestyle.
  • Positive demeanor with a genuine passion for helping customers.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Adaptability
  • Proactivity

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