Dutch Speaking Customer Service Positions for Imperial Department

Patrique Mercier Recruitment is excited to present exceptional opportunities for Dutch Speaking Customer Service positions with the Imperial Department. This role is tailored for individuals who are passionate about delivering outstanding customer service in a vibrant and collaborative environment.

As a Dutch Speaking Customer Service representative, your main responsibilities will include assisting Dutch-speaking customers by answering their inquiries, resolving issues, and ensuring overall customer satisfaction. You will communicate with customers across various channels, including phone, email, and live chat.

At Patrique Mercier Recruitment, we value your contributions and aim to create a supportive work culture that fosters growth and success. Join us to make a positive impact on our customers' experiences!

Responsibilities

• Respond to customer inquiries in Dutch, offering accurate and relevant information
• Effectively resolve customer issues and inquiries
• Handle transactions, returns, and exchanges with professionalism
• Educate customers about products and services to enhance their experience
• Document customer interactions and maintain accurate records
• Collaborate with team members to drive improvements in service delivery
• Stay informed about new products, services, and operational procedures

Requirements

• Fluency in Dutch and English, both written and spoken
• Prior experience in customer service is advantageous
• Strong communication skills with a commitment to customer care
• Ability to multitask and work efficiently in a fast-paced environment
• Attention to detail and a proactive approach to problem-solving
• Familiarity with customer service software and basic computer skills
• Team-oriented with a positive attitude
• Valid European Passport or ID required

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )