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German Speaking Customer Support for Transportation Services Department

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Experience in customer support, preferably in the transportation or logistics sector., Strong communication and interpersonal skills., Detail-oriented with strong problem-solving capabilities..

Key responsabilities:

  • Provide exceptional customer support in German for transportation-related inquiries.
  • Troubleshoot and address customer issues in a timely manner.
  • Assist with bookings, cancellations, and service modifications.
  • Maintain clear documentation of customer interactions.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is excited to present a rewarding opportunity for a German Speaking Customer Support representative in the Transportation Services Department. Join a reputable organization dedicated to providing high-quality transportation solutions, and play a crucial role in ensuring customer satisfaction.

As a German Speaking Customer Support agent, you will assist clients with inquiries related to transportation services, resolving issues and providing information about schedules, bookings, and service options. Your excellent communication skills will help create a seamless experience for customers relying on transportation solutions.

Be part of a collaborative team that values efficiency and customer care, and contribute to the success of a dynamic transportation services department!


Responsibilities
  • Provide exceptional customer support in German for transportation-related inquiries
  • Troubleshoot and address customer issues in a timely manner
  • Assist with bookings, cancellations, and service modifications
  • Maintain clear documentation of customer interactions
  • Work closely with team members to optimize service delivery
  • Stay informed about transportation services and industry best practices

Requirements

  • Fluency in German and English, both written and spoken
  • Experience in customer support, preferably in the transportation or logistics sector
  • Strong communication and interpersonal skills
  • Detail-oriented with strong problem-solving capabilities
  • Ability to manage multiple inquiries and work under pressure
  • Proficiency in customer management software is an advantage
  • Customer-focused approach with a commitment to service excellence
  • Team player who thrives in a fast-paced environment

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork
  • Detail Oriented
  • Time Management
Are you interested?

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