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German Speaking Customer Support for Online Content Moderators in Greece

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Experience in customer support, preferably in online content moderation or a related field., Strong communication and problem-solving skills., Detail-oriented with excellent organizational skills..

Key responsabilities:

  • Provide high-quality customer support in German for online content moderation inquiries.
  • Assist content moderators with questions about guidelines and processes.
  • Document customer interactions and ensure accurate reporting.
  • Collaborate with various teams to improve moderation processes.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is thrilled to announce a unique opportunity for a German Speaking Customer Support representative focused on online content moderation in sunny Greece. This role is perfect for those who are interested in ensuring safe and engaging online experiences while providing exceptional customer service.

As a German Speaking Customer Support agent, you will assist moderators and users by addressing inquiries related to content moderation processes, guidelines, and community standards. Your role is vital in fostering a positive online environment and helping resolve issues swiftly and efficiently.

Join our client's team and be part of a dynamic sector that is crucial for maintaining online safety and integrity. Experience the vibrant culture of Greece while building your career in customer support!


Responsibilities
  • Provide high-quality customer support in German for online content moderation inquiries
  • Assist content moderators with questions about guidelines and processes
  • Address complaints and provide resolutions as needed
  • Document customer interactions and ensure accurate reporting
  • Collaborate with various teams to improve moderation processes
  • Stay updated on online community standards and industry trends

Requirements

  • Fluency in German and English, both written and spoken
  • Experience in customer support, preferably in online content moderation or a related field
  • Strong communication and problem-solving skills
  • Ability to work independently and in a team-oriented environment
  • Detail-oriented with excellent organizational skills
  • Passion for online safety and community engagement
  • Familiarity with content moderation tools and practices is a plus
  • Willingness to adapt to fast-paced changes in the online landscape

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Adaptability
Are you interested?

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