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Dutch Speaking Customer Service for Online Streaming Service Department

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in Dutch (both spoken and written) is essential., Excellent communication skills and a friendly demeanor are required., Previous experience in customer service, preferably in the entertainment or technology sector, is a plus., Strong problem-solving skills and attention to detail are necessary..

Key responsabilities:

  • Provide exceptional customer service via phone, email, and chat to Dutch-speaking clients.
  • Assist customers with inquiries regarding account management, subscription options, and platform features.
  • Resolve complaints and troubleshoot technical issues effectively.
  • Document customer interactions accurately and provide feedback to improve services.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is excited to connect talented individuals with fantastic career opportunities across Greece. We are currently seeking a Dutch Speaking Customer Service representative for a prominent Online Streaming Service Department. This role is perfect for those passionate about the entertainment industry and skilled at providing top-notch customer support. As a member of the customer service team, you will assist Dutch-speaking customers with inquiries related to their streaming services, troubleshoot issues, and enhance their viewing experience. If you are enthusiastic about media and technology and excel in a fast-paced environment, we invite you to apply!


Responsibilities
  • Provide exceptional customer service via phone, email, and chat to Dutch-speaking clients.
  • Assist customers with inquiries regarding account management, subscription options, and platform features.
  • Resolve complaints and troubleshoot technical issues effectively.
  • Document customer interactions accurately and provide feedback to improve services.
  • Collaborate with team members to enhance customer satisfaction and service quality.
  • Stay up-to-date with the latest streaming service offerings and assist customers with related information.

Requirements

  • Fluency in Dutch (both spoken and written) is essential.
  • Excellent communication skills and a friendly demeanor.
  • Previous experience in customer service, preferably in the entertainment or technology sector, is a plus.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a collaborative team.
  • Familiarity with online streaming services and trends in the entertainment industry is advantageous.
  • Proficient in using digital communication tools and customer support software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Dutch
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication
Are you interested?

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