Dutch Speaking Customer Service for Car Rental Department

Patrique Mercier Recruitment is a well-regarded agency focused on connecting talented candidates with exciting job opportunities across Greece. We are currently looking for a Dutch Speaking Customer Service representative for the Car Rental Department of a prestigious company. This role is ideal for individuals who have a passion for travel and exceptional customer service skills. In this position, you will assist Dutch-speaking customers with their car rental inquiries, manage bookings, and resolve any issues they may encounter during the rental process. Your fluency in Dutch will be crucial in ensuring that our customers receive the highest level of service. If you are eager to provide solutions and help customers enjoy their travel experiences, we would love to hear from you!

Responsibilities

• Deliver outstanding customer service via phone, email, and chat communications in Dutch.
• Assist customers with inquiries related to car rental services, availability, and rates.
• Manage and process bookings efficiently while ensuring customer satisfaction.
• Resolve any customer complaints or issues in a professional and timely manner.
• Provide information about rental policies, insurance options, and vehicle features.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service quality and operational efficiency.

Requirements

• Fluency in Dutch (both spoken and written) is essential.
• Strong communication and customer service skills.
• Previous experience in customer service or the travel industry is preferred.
• Excellent problem-solving skills and a proactive approach to customer support.
• Ability to work independently and as part of a team.
• Familiarity with car rental processes and vehicle types is a plus.
• Proficient with digital tools and customer management software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )