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German Speaking e-Cigarette Customer Support with Paid Relocation

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Experience in customer support or a related field is a plus., Excellent communication and problem-solving skills., Strong attention to detail and ability to manage multiple tasks..

Key responsabilities:

  • Provide support to German-speaking customers through phone, email, and chat.
  • Assist customers with product inquiries, order issues, and general concerns.
  • Maintain accurate records of customer interactions in the company's systems.
  • Collaborate with team members to improve service processes and enhance customer experience.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a German Speaking e-Cigarette Customer Support Agent with a paid relocation package! If you have a passion for customer service and an understanding of the e-cigarette industry, this role could be the perfect match for you.

As a Customer Support Agent, you will assist German-speaking customers, addressing their inquiries and providing exceptional service regarding our range of e-cigarette products. This position is perfect for individuals who thrive in a fast-paced environment and enjoy helping others.

This opportunity not only allows you to advance your career in a growing industry but also offers the benefits of relocation support to ensure a smooth transition to your new role. Join us in creating positive customer experiences!


Responsibilities
  • Provide support to German-speaking customers through phone, email, and chat.
  • Assist customers with product inquiries, order issues, and general concerns.
  • Ensure customer satisfaction by delivering prompt and effective solutions.
  • Maintain accurate records of customer interactions in the company's systems.
  • Collaborate with team members to improve service processes and enhance customer experience.
  • Stay informed about product details, promotions, and industry trends.
  • Uphold company standards for service quality and compliance.

Requirements

  • Fluency in German and English, both written and spoken
  • Experience in customer support or a related field is a plus
  • Excellent communication and problem-solving skills
  • Ability to provide tailored solutions with a customer-focused approach
  • Strong attention to detail and ability to manage multiple tasks
  • Familiarity with customer service software is advantageous
  • Willingness to relocate and adapt to a new environment
  • Positive attitude and eagerness to contribute to a dynamic team

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Adaptability
Are you interested?

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