French Speaking Customer Service for Anti-Financial Crime Unit
Offer summary
Qualifications:
Fluency in French (both spoken and written) is essential., Strong communication and interpersonal skills are required., Previous experience in customer service or compliance is preferred., Basic understanding of financial crime regulations and compliance practices is necessary..Key responsabilities:
- Provide top-notch customer service to French-speaking clients regarding anti-financial crime initiatives.
- Assist clients in understanding and navigating compliance procedures and regulations.
- Document and report suspicious activity according to established protocols.
- Collaborate with internal teams to ensure accurate information flow and compliance adherence.
Job description
Patrique Mercier Recruitment is a prominent agency dedicated to matching talented individuals with exceptional job opportunities across Europe. We are currently seeking a French Speaking Customer Service representative to join the Anti-Financial Crime Unit, a critical department within our organization. This role is perfect for individuals passionate about compliance and security in the financial sector. As a representative of the Anti-Financial Crime Unit, you will be responsible for assisting French-speaking clients with inquiries related to anti-financial crime measures, reporting suspicious activity, and ensuring adherence to regulatory standards. If you have strong communication skills and a keen interest in financial integrity, we encourage you to apply!
Responsibilities
- Provide top-notch customer service to French-speaking clients regarding anti-financial crime initiatives.
- Assist clients in understanding and navigating compliance procedures and regulations.
- Document and report suspicious activity according to established protocols.
- Resolve customer issues and inquiries efficiently while maintaining confidentiality and professionalism.
- Collaborate with internal teams to ensure accurate information flow and compliance adherence.
- Stay updated on industry regulations, policies, and best practices concerning financial crime prevention.
Requirements
- Fluency in French (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or compliance is preferred.
- Basic understanding of financial crime regulations and compliance practices.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Ability to work well both independently and in a team-oriented environment.
- Proficient in utilizing digital tools and customer service platforms.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
Required profile
Experience
Other Skills
- Social Skills
- Teamwork
- Communication