French Speaking Customer Service for Car Rental Department

Patrique Mercier Recruitment is a leading agency dedicated to matching talented individuals with exceptional job opportunities in Greece. We are currently seeking a French Speaking Customer Service representative for the Car Rental Department. This position is ideal for individuals who are passionate about travel and customer service and who want to be part of a dynamic team. In this role, you will assist French-speaking customers with their car rental inquiries, bookings, and provide assistance throughout their rental experience. If you have strong communication skills and a love for helping others, we encourage you to apply!

Responsibilities

• Provide exceptional customer service through phone, email, and chat support in French.
• Assist customers with car rental inquiries, including booking, pricing, and available services.
• Resolve customer complaints and issues effectively, ensuring a positive experience.
• Document customer interactions and maintain accurate records of bookings and transactions.
• Work collaboratively with team members to enhance the overall customer experience.
• Stay updated on car rental policies and procedures to provide accurate information.

Requirements

• Fluency in French (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Previous experience in customer service, preferably in the travel or car rental sector, is a plus.
• Excellent problem-solving skills and a dedication to customer satisfaction.
• Ability to work independently as well as part of a team.
• Familiarity with car rental operations and industry practices is advantageous.
• Proficient in using digital tools and customer management systems.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )