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Danish Speaking Customer Service for Online Streaming Service in Athens Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Danish (both written and spoken) is essential., A genuine passion for customer service and online streaming is required., Exceptional communication skills and problem-solving abilities are necessary., Previous customer service experience is beneficial but not mandatory. .

Key responsabilities:

  • Deliver top-tier customer service to Danish-speaking clients via phone, email, and chat.
  • Assist customers with inquiries and troubleshoot issues related to the streaming platform.
  • Document customer interactions to drive continuous improvement and enhance the customer journey.
  • Collaborate with teammates and participate in regular training sessions to stay updated on content and features.

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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Are you passionate about online entertainment and fluent in Danish? Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Representative for a leading online streaming service right in the heart of Athens, Greece! Join our vibrant team and play a pivotal role in enhancing the customer experience for Danish-speaking subscribers. You’ll be the friendly voice guiding users through their streaming experience, helping them with inquiries and ensuring they enjoy every moment of their favorite shows and movies. Come and be a part of an innovative company where your enthusiasm for customer service and entertainment will shine!


Your Responsibilities
  • Deliver top-tier customer service to Danish-speaking clients through various channels—phone, email, and chat.
  • Assist customers with inquiries, troubleshooting issues, and providing information about the streaming platform.
  • Maintain a positive and engaging demeanor in every customer interaction, making their experience delightful!
  • Effectively document customer interactions and insights to drive continuous improvement.
  • Collaborate with your teammates to achieve shared goals and enhance the customer journey.
  • Partake in regular training sessions to keep your knowledge fresh and up-to-date with the latest content and features.

Requirements

  • Fluency in Danish (both written and spoken) is a must.
  • A genuine passion for customer service and a love for online streaming.
  • Previous experience in customer service is beneficial but not essential—your attitude matters!
  • Exceptional communication skills and a knack for problem-solving.
  • Ability to work in a fast-paced environment while maintaining a friendly approach.
  • Willingness to embrace the adventure of living and working in Athens, Greece.
  • Ready to dive into a role that blends fun and professionalism!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Danish
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Adaptability

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