Finnish Speaking Customer Service for Automotive Department

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Finnish Speaking Customer Service Representative in the Automotive Department. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing exceptional service to Finnish-speaking clients.

Responsibilities

• Deliver outstanding customer service to Finnish-speaking clients, assisting them with inquiries related to automotive products and services.
• Provide support for product information, order tracking, and after-sales service.
• Handle customer complaints and issues efficiently, ensuring that each interaction fosters customer loyalty.
• Collaborate with internal teams to resolve technical inquiries and enhance overall customer experience.
• Maintain up-to-date knowledge of automotive products and industry trends to provide accurate information.
• Document all customer interactions thoroughly for compliance and to improve service quality.
• Encourage positive customer relationships and strive for continuous improvement in service delivery.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Experience in customer service, preferably in the automotive industry.
• Strong communication and problem-solving skills.
• Ability to handle challenging situations with professionalism and empathy.
• Proficiency in customer service software and Microsoft Office Suite.
• Detail-oriented with excellent organizational skills.
• Genuine interest in automotive products and services.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks