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Polish Speaking Customer Service in Greece for Automotive Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Polish (both spoken and written) is required., Strong communication and interpersonal skills are essential., Experience in customer service, particularly in the automotive industry, is preferred., Excellent problem-solving skills with a focus on customer satisfaction..

Key responsabilities:

  • Provide exceptional customer service via phone, email, and chat in Polish.
  • Assist customers with inquiries regarding automotive products, services, and technical specifications.
  • Efficiently resolve customer complaints and issues, enhancing customer satisfaction.
  • Document customer interactions accurately and maintain records in the system.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is a premier agency dedicated to connecting talented candidates with outstanding job opportunities in Greece. We are excited to announce an opening for a Polish Speaking Customer Service representative in the Automotive Department. This role is perfect for individuals who have a passion for cars and customer care, and are looking to enhance their careers in a dynamic environment. In this position, you will assist Polish-speaking customers with inquiries related to automotive products and services, providing them with the information and support they need for an exceptional service experience. If you are a motivated individual who enjoys working in a fast-paced setting, we invite you to apply!


Responsibilities
  • Provide exceptional customer service via phone, email, and chat in Polish.
  • Assist customers with inquiries regarding automotive products, services, and technical specifications.
  • Efficiently resolve customer complaints and issues, enhancing customer satisfaction.
  • Document customer interactions accurately and maintain records in the system.
  • Collaborate with team members to improve service delivery and customer experience.
  • Stay updated on automotive industry trends and product knowledge to provide accurate assistance.

Requirements

  • Fluency in Polish (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Experience in customer service, particularly in the automotive industry, is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently as well as within a team.
  • A passion for the automotive industry and related products.
  • Proficiency in using digital tools and customer management systems.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Polish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork
  • Communication

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