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Slovak Speaking Customer Service in Greece for Automotive Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Slovak (both spoken and written) is essential., Strong communication and interpersonal skills are required., Prior experience in customer service, especially in the automotive industry, is preferred., Excellent problem-solving skills and an interest in automotive products are advantageous..

Key responsabilities:

  • Deliver high-quality customer service via phone, email, and chat in Slovak.
  • Assist customers with inquiries related to automotive products and services.
  • Efficiently resolve customer complaints while maintaining professionalism.
  • Document customer interactions accurately in the company's CRM system.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is a leading recruitment agency specializing in connecting candidates with exceptional job opportunities across Greece. We are currently seeking a Slovak Speaking Customer Service representative for the Automotive Department to join a prominent company in Greece. This role is perfect for individuals who are passionate about the automotive industry and dedicated to providing excellent customer support. As a customer service representative, you will assist Slovak-speaking clients with their inquiries related to automotive products and services, provide troubleshooting assistance, and ensure a positive experience throughout their customer journey. If you possess strong communication skills and a genuine interest in the automotive sector, we encourage you to apply!


Responsibilities
  • Deliver high-quality customer service via phone, email, and chat in Slovak.
  • Assist customers with inquiries related to automotive products and services.
  • Efficiently resolve customer complaints while maintaining professionalism.
  • Guide clients through product features and troubleshooting issues as needed.
  • Document customer interactions accurately in the company's CRM system.
  • Collaborate with team members to improve service quality and customer satisfaction.
  • Stay informed about the latest automotive trends and products to provide accurate information.

Requirements

  • Fluency in Slovak (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Prior experience in customer service, especially within the automotive industry, is preferred.
  • Excellent problem-solving skills focused on providing effective solutions.
  • Ability to work independently as well as collaboratively in a team environment.
  • Interest in automotive products and technologies is a significant advantage.
  • Proficient in using digital communication tools and customer relationship management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Slovak
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork

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