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Slovak Speaking Customer Service in Greece for Car Rental Department

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in Slovak (both spoken and written) is essential., Strong communication and customer service skills are required., Previous experience in customer service, particularly in the car rental or travel industry, is preferred., Detail-oriented with strong organizational skills. .

Key responsabilities:

  • Provide excellent customer service to Slovak-speaking clients via phone, email, and chat.
  • Assist customers with car rental inquiries, reservations, and modifications.
  • Effectively handle customer complaints and provide appropriate solutions.
  • Document customer interactions accurately and maintain organized records.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See all jobs

Job description

Patrique Mercier Recruitment is a prominent recruitment agency specializing in connecting candidates with exceptional job opportunities in Greece. We are currently seeking a Slovak Speaking Customer Service representative for the Car Rental Department. This position is perfect for enthusiastic individuals with a passion for providing outstanding customer service in the travel and automotive industry. In this role, you will assist Slovak-speaking clients with their car rental inquiries, facilitate bookings, and ensure that customers have a positive experience from start to finish. If you are motivated, detail-oriented, and ready to be part of a dynamic team, we encourage you to apply!


Responsibilities
  • Provide excellent customer service to Slovak-speaking clients via phone, email, and chat.
  • Assist customers with car rental inquiries, reservations, and modifications.
  • Effectively handle customer complaints and provide appropriate solutions.
  • Guide clients through the rental process, including terms and conditions.
  • Document customer interactions accurately and maintain organized records.
  • Collaborate with team members to enhance customer experience and service efficiency.
  • Stay updated on rental policies, vehicle availability, and promotions.

Requirements

  • Fluency in Slovak (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Previous experience in customer service, particularly in the car rental or travel industry, is preferred.
  • Ability to handle challenging situations with professionalism and empathy.
  • Detail-oriented with strong organizational skills.
  • Proficient in using technology and customer service platforms.
  • Ability to work collaboratively in a team environment while providing independent support.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Slovak
Check out the description to know which languages are mandatory.

Other Skills

  • Empathy
  • Detail Oriented
  • Teamwork
  • Problem Solving
Are you interested?

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