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Dutch Speaking Customer Support for Transportation Services in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong communication skills with a customer-focused mindset., Problem-solving skills and attention to detail., Willingness to learn and a positive attitude. .

Key responsabilities:

  • Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about transportation services and bookings.
  • Resolve customer issues and document interactions in the CRM system.
  • Participate in training sessions to improve skills and collaborate with the team.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Support Representative for Transportation Services in Greece! This exciting opportunity allows you to work in a dynamic environment while providing crucial support to Dutch-speaking clients in the transportation sector.

In this role, you will assist customers with inquiries related to transportation services, ensuring a high level of satisfaction and resolving any issues they may encounter. If you are passionate about customer service and would love to experience living in Greece while making a difference, we encourage you to apply!

Responsibilities
  • Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about transportation services, bookings, and related questions.
  • Resolve customer issues and provide effective solutions in a timely manner.
  • Document customer interactions and feedback accurately in the CRM system.
  • Participate in ongoing training sessions to stay updated on company services and improve your skills.
  • Collaborate with the team to enhance the customer support experience.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong communication skills and a customer-focused mindset.
  • Ability to work independently in a remote setting.
  • Problem-solving skills with attention to detail.
  • Willingness to learn and no previous experience required.
  • A positive attitude and eagerness to help customers.
  • Open to relocating to Greece and embracing the culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Problem Solving

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