German Speaking Customer support for Tech company - Full Relocation to Greece

Patrique Mercier Recruitment is thrilled to offer a unique opportunity for a German Speaking Customer Support representative to join a leading tech company in Greece, with a full relocation package included! This role is perfect for those passionate about technology and eager to assist customers in a dynamic environment. As a customer support representative, you will engage with German-speaking clients, helping them navigate through technical inquiries and providing them with exceptional service. If you are fluent in German and ready for a rewarding career move, we invite you to apply!

Responsibilities

• Provide top-notch customer support via phone, email, and chat in German.
• Assist customers with technical inquiries related to products and services.
• Resolve customer issues efficiently, ensuring a high level of satisfaction.
• Educate clients on product features and guide them in usage.
• Document customer interactions accurately for quality assurance and process improvement.
• Work collaboratively with the team to enhance customer experience and satisfaction.

Requirements

• Fluency in German (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service, preferably in a tech-related field, is preferred.
• Excellent problem-solving skills and a focus on customer satisfaction.
• Willingness to relocate to Greece and immerse in a new culture.
• A positive attitude and ability to work in a collaborative team environment.
• Familiarity with customer support software and technical troubleshooting is a plus.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )