Slovak Speaking Tech support for phone operative system - Relocation to Greece

Patrique Mercier Recruitment Nordic is thrilled to announce an opening for a Slovak Speaking Tech Support Specialist for a leading Phone Operating System. This role involves relocating to Greece, where you will provide essential support to Slovak-speaking users facing challenges with their phone operating system. As a key player in our team, your expertise will enhance customer satisfaction and ensure effective resolution of technical issues. If you are passionate about technology and have a strong desire to assist others, we invite you to apply!

Responsibilities

• Provide exceptional technical support to Slovak-speaking customers via phone, email, and chat.
• Troubleshoot and resolve issues related to the phone operating system in a timely manner.
• Assist users in understanding and utilizing the features of the phone operating system effectively.
• Maintain accurate documentation of customer interactions and issue resolutions.
• Collaborate with technical teams to identify recurring issues and suggest improvements.
• Conduct follow-ups with customers to ensure their concerns have been thoroughly addressed.

Requirements

• Fluency in Slovak (spoken and written) is essential, along with a good level of English.
• Prior experience in technical support, customer service, or a related field is highly desirable.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication skills with a strong customer-focus.
• Willingness to relocate to Greece for the position.
• Ability to work both independently and as part of a collaborative team.
• Familiarity with mobile operating systems or customer support tools is an advantage.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )