French Speaking Customer support for Tech company - Relocation to Greece

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a French Speaking Customer Support representative to join a leading tech company in Greece, with a comprehensive relocation package! This role is perfect for individuals looking to merge their passion for technology with a rewarding customer service experience in a beautiful environment. As a key player in the customer support team, you will assist French-speaking clients with their inquiries, ensuring they receive exceptional service. If you are fluent in French and eager to take on this challenge in Greece, we invite you to apply!

Responsibilities

• Provide outstanding customer support via phone, email, and chat in French.
• Assist customers with inquiries about tech products and services.
• Manage and resolve customer complaints effectively and efficiently.
• Guide customers through technical issues and offer solutions.
• Document customer interactions accurately for quality assurance and improvement.
• Work collaboratively with a diverse team to enhance customer experience and service delivery.

Requirements

• Fluency in French (both spoken and written) is essential.
• Strong communication and interpersonal skills are a must.
• Previous experience in customer service, particularly in tech support, is preferred.
• Excellent problem-solving skills with a focus on user satisfaction.
• Willingness to relocate to Greece and adapt to a new culture.
• A positive attitude and the ability to work well in a team environment.
• Familiarity with customer service software and technical troubleshooting is an advantage.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )