Offer summary

Qualifications:

Fluency in Portuguese and proficiency in English, both written and spoken., Prior experience in customer service, preferably in the automotive industry., Excellent communication and interpersonal skills with a proactive approach., Familiarity with customer service software and CRM systems..

Key responsabilities:

Provide high-quality customer support to Portuguese-speaking clients in the automotive sector.

Manage inquiries via phone, email, and chat, ensuring a responsive experience.

Assist customers with troubleshooting and service requests while documenting interactions.

Collaborate with internal teams to resolve client issues efficiently.

Job description

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for Portuguese Speaking Customer Service representatives in the automotive department, including paid relocation to Greece. As a leading recruitment agency, we specialize in connecting multilingual professionals with prestigious employers across various sectors. In this role, you will be an integral part of delivering exceptional service to Portuguese-speaking customers, addressing their inquiries and concerns related to automotive products and services. This position not only promises a fulfilling career experience but also supports your transition to a new cultural milieu. If you are passionate about cars and customer service, join us at Patrique Mercier Recruitment and take the next step in your career while enjoying the beauty of Greece.

Responsibilities

Provide high-quality customer support to Portuguese-speaking clients in the automotive sector.
Manage inquiries via phone, email, and chat, ensuring a responsive and customer-friendly experience.
Assist customers with troubleshooting, product information, and service requests.
Document customer interactions accurately to improve service delivery.
Collaborate with internal teams to resolve client issues efficiently.
Stay updated on company offerings and industry trends to provide the best support.
Contribute to a positive working environment and team success.

Requirements

Fluency in Portuguese and proficiency in English (both written and spoken).
Prior experience in customer service and knowledge of the automotive industry is advantageous.
Excellent communication and interpersonal skills.
A proactive approach with strong problem-solving abilities.
Comfortable working in a fast-paced team environment.
Familiarity with customer service software and CRM systems.
Willingness to relocate to Greece with financial support for the move.

Benefits