Dutch Speaking Financial Services Support Agent - Athens (Remote in Greece)
Offer summary
Qualifications:
Fluency in Dutch and English is essential., Experience in customer service or support roles, particularly in financial services, is preferred., Strong analytical and problem-solving skills with attention to detail., Excellent verbal and written communication skills..Key responsabilities:
- Provide exceptional support to customers in Dutch regarding their financial inquiries and products.
- Assist clients with account management, transactions, and general financial service questions.
- Troubleshoot and resolve customer issues efficiently and professionally.
- Maintain accurate records of all customer interactions and inquiries.
Job description
Patrique Mercier Recruitment PT is thrilled to present an unparalleled opportunity for a Dutch Speaking Financial Services Support Agent to join our team remotely from Greece. As a pivotal recruitment agency, we excel in connecting talented individuals with exciting career prospects across various sectors, particularly within financial services. In this role, you will leverage your Dutch language skills to deliver exceptional customer service, support clients with their inquiries about financial products and services, and help resolve issues efficiently. If you are looking for a dynamic and rewarding work environment, we encourage you to apply!
Responsibilities
- Provide exceptional support to customers in Dutch regarding their financial inquiries and products.
- Assist clients with account management, transactions, and general financial service questions.
- Troubleshoot and resolve customer issues with a swift and professional approach.
- Maintain accurate records of all customer interactions and inquiries.
- Collaborate with cross-functional teams to ensure comprehensive and cohesive support for clients.
- Engage in continuous training to stay updated on financial regulations and product information.
- Foster positive customer relationships through effective communication and service.
Requirements
- Fluency in Dutch and English is essential.
- Experience in customer service or support roles, especially in financial services, is preferred.
- Strong analytical and problem-solving skills with keen attention to detail.
- Excellent communication skills, both verbal and written.
- Proficiency in customer support software and CRM systems.
- Demonstrated commitment to providing outstanding service and addressing client needs.
- Ability to work independently in a remote setting while effectively managing priorities and deadlines.
Benefits
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....
Required profile
Experience
Other Skills
- Time Management
- Teamwork