Portuguese Speaking e-Cigarette Customer Support Department - Paid Relocation

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Portuguese Speaking e-Cigarette Customer Support representative with a paid relocation to Greece! This position is perfect for those looking to start a new adventure while helping customers navigate the world of e-cigarettes.

In this role, you will be the first point of contact for Portuguese-speaking customers, ensuring that they receive exceptional support regarding our e-cigarette products. Your main tasks will include answering inquiries, providing product information, and resolving any issues customers may encounter.

Join our passionate team in a dynamic environment where you can enhance your skills, immerse yourself in a new culture, and enjoy the benefits of comprehensive relocation support!

Responsibilities

• Assist Portuguese-speaking customers with inquiries related to e-cigarette products
• Resolve product-related issues and provide insightful solutions
• Guide customers in understanding product features and usage
• Maintain clear documentation of customer interactions
• Work closely with internal teams to address complex inquiries
• Keep updated on industry trends and product knowledge

Requirements

• Fluent in Portuguese and English, both written and spoken
• Experience in customer service, ideally within the e-cigarette or retail sectors
• Strong communication and relationship-building skills
• A keen eye for detail and effective problem-solving skills
• Ability to adapt and thrive in a new environment
• Familiarity with e-cigarette products and regulatory standards is advantageous
• Dedicated and customer-oriented attitude
• Competence in using customer service platforms and tools

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )