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Slovenian Speaking Customer Service for Telecommunications Department in GREECE

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Slovenian and English, both written and spoken., Experience in customer service is required., Exceptional communication and interpersonal skills are essential., Strong problem-solving abilities and a customer-focused approach are necessary..

Key responsabilities:

  • Provide top-notch customer service to Slovenian-speaking clients in the telecommunications sector.
  • Assist customers with inquiries related to products, services, billing, and technical support.
  • Handle and resolve customer issues efficiently, ensuring a speedy resolution.
  • Document all customer interactions accurately in our customer management system.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Slovenian Speaking Customer Service Representative in the Telecommunications Department based in Greece. This role is perfect for candidates who are passionate about technology and customer service, and who are eager to work within an international environment.

At Patrique Mercier Recruitment, we specialize in connecting talented individuals with leading companies, offering the chance to grow your career while enjoying the vibrant culture of Greece. As a key member of the telecommunications team, you'll be responsible for assisting Slovenian-speaking customers with their inquiries and concerns, ensuring a seamless and pleasant experience. Join us and be part of a dynamic team that values communication and customer satisfaction!

Responsibilities
  • Provide top-notch customer service to Slovenian-speaking clients in the telecommunications sector.
  • Assist customers with inquiries related to products, services, billing, and technical support.
  • Handle and resolve customer issues efficiently, ensuring a speedy resolution.
  • Document all customer interactions accurately in our customer management system.
  • Collaborate with various departments to improve service delivery and customer satisfaction.
  • Stay up-to-date with product features and industry trends to provide informed support.

Requirements

  • Fluency in Slovenian and English (both written and spoken); knowledge of additional languages is a plus.
  • Willingness to relocate to Greece and immerse yourself in a new cultural setting.
  • Remote only in Greece
  • Experience in customer service
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused approach.
  • Ability to work efficiently in a team-oriented and fast-paced environment.
  • Familiarity with customer service software and tools.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
SlovenianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Teamwork
  • Communication
  • Problem Solving

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