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German Speaking Customer Service for Digital Marketing & SEO Solutions Dept.

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German (both written and spoken) is essential., Strong interest in digital marketing and SEO concepts., Excellent communication and interpersonal skills., Self-motivated and able to work independently in a remote environment..

Key responsabilities:

  • Provide outstanding customer support to German-speaking clients via email, phone, and chat.
  • Assist clients with inquiries related to digital marketing and SEO services.
  • Resolve issues and provide solutions promptly while maintaining a professional demeanor.
  • Document client interactions accurately to facilitate service improvement.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment ES is excited to offer a unique opportunity for German-speaking individuals to join our Digital Marketing & SEO Solutions Department as Customer Service Representatives! If you have a passion for digital marketing and exceptional customer service skills, we want to meet you. In this role, you will support German-speaking clients with their inquiries regarding digital marketing and SEO solutions, providing them with the highest level of assistance and ensuring their satisfaction. Become part of a forward-thinking team that values innovation and creativity!


Your Responsibilities
  • Provide outstanding customer support to German-speaking clients via email, phone, and chat.
  • Assist clients with inquiries related to digital marketing and SEO services.
  • Resolve issues and provide solutions promptly while maintaining a professional demeanor.
  • Document client interactions accurately to facilitate service improvement.
  • Collaborate with team members to enhance customer experiences and achieve departmental goals.
  • Engage in continuous learning to keep abreast of industry trends and service offerings.

Requirements

  • Fluency in German (both written and spoken) is essential.
  • Strong interest in digital marketing and SEO concepts.
  • Previous experience in customer service is an advantage but not required.
  • Excellent communication and interpersonal skills.
  • Ability to handle inquiries and solve problems effectively.
  • Self-motivated and able to work independently in a remote environment.
  • A desire to learn and grow within a dynamic and innovative team!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
German
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Self-Motivation
  • Communication
  • Problem Solving

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