Analytics Consultant

The Opportunity

As an Analytics Consultant, you will help us achieve our goals providing consulting expertise to customers on Featurespace’s advanced statistical models, machine learning, rules-based solutions and algorithms that infer and predict individual customer behaviours in real-time, based on retail, online, and ecommerce transaction data. You will work closely with our customers to understand any challenges and provide optimal solutions using Featurespace’s advanced analytics capabilities.

This role will be based remotely in Mexico on a fixed term basis. This role requires a high degree of proficiency in both Spanish and English. Please submit your application in English, and make your proficiency in both languages clear in your application.

Day to day

• Support the end-to-end delivery of analytics, facilitating customers, and internal teams in preparation for each stage
• Review and lockdown project scope by understanding analytical requirements, identifying any misalignment with statements of work
• Drive interactions with customers to understand the problems they want to solve, proposing optimal analytical solutions
• Educate customers on the ARIC platform and our analytical solutions
• Work with customers to understand the opportunities and constraints of their existing data in the context of our industry-leading analytical solutions
• Advise and lead the customer through data readiness checks. Understand common data issues and work with customers to resolve these efficiently
• Assist internal teams with the development and deployment of statistical models and algorithms for integration with Featurespace products
• Apply an understanding of the capabilities of the ARIC product and solutions in the analytics space
• Become an expert in customer data structures and processes; route and translate information to internal development teams as required
• Produce materials to feedback analytic results to customers (reports, presentations, visualisations)
• Work with customer QA teams to advise on effective analytical testing and supporting test phases
• Support customer Data Science and Analytics groups with their model development and deployment in the ARIC platform
• Prepare for and run project workshops in the analytics and data space
• Evaluate the analytical results on live systems and work with customers to suggest opportunities for improvement where possible
• Provide analytic support and consultancy services to our customers

About you

Must haves:

• Written and verbal fluency in Spanish, and English
• Degree in a scientific or numerate discipline, e.g. Computer Science, Physics, Mathematics, Engineering
• Strong client facing skills, able to communicate complex analytical concepts to a variety of audiences, especially in a data science context. E.g. the application of practical machine learning algorithms to real-world data
• Ability to understand complex systems quickly
• Demonstrable problem solving skills (especially in data-centric applications).
• Familiarity with software engineering practices, version control, and the Unix command line
• Technical and analytical skills with the ability and enthusiasm to pick up new technologies and concepts quickly
• Ability to manage and prioritise personal workload
• Experience working with customers to gather complex sets of requirements
• Experience in stakeholder management and managing customer expectations and common challenges
• Working knowledge of Python and experience writing SQL queries
• Experience in requirements management, business analysis, consulting environment is a plus
• Knowledge of fundamental machine learning concepts (feature engineering, algorithms, model evaluation, model bias)

Great to haves:

• Experience developing statistical models and analytical algorithms
• Practical experience of the handling and mining of large, diverse, data sets
• Industry experience in financial services, particularly fraud and fraud strategy
• Basic knowledge of event-driven systems and distributed computing for stateful systems

Equal Opportunities

Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.