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Bench Property Claims Adjuster

Remote: 
Full Remote
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Offer summary

Qualifications:

Two to four years of related experience and/or training in property claims adjusting., Associate's degree from a two-year college or technical school, or equivalent combination of education and experience., Ability to work legally in the United States without visa sponsorship., Strong investigative and evaluative skills to determine claim validity and liability..

Key responsabilities:

  • Investigate and evaluate general property claims to determine company liability.
  • Correspond with agents, insureds, claimants, and witnesses to gather necessary information.
  • Deliver superior customer service to ensure timely resolution of claims issues.
  • Prepare and maintain claim reports while ensuring compliance with legal and regulatory standards.

Frankenmuth Insurance logo
Frankenmuth Insurance http://www.fmins.com
501 - 1000 Employees
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Job description

Summary: Under moderate supervision and following standard procedures with some independent judgment, investigates, evaluates and resolves/disposes of general property claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability, liability and damage in accordance with policy provisions by performing the following duties.

Essential Duties And Responsibilities

  • Follows corporate policies, procedures, and fair claims handling practices
  • Investigates claims to determine validity and extent of liability, including:
  • Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
  • Reviews and evaluates documentation, including applications, reports, and statements
  • Monitors appropriate claim outcomes through self-audit process
  • Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
  • Ensures legal, regulatory and fair claims handling compliance
  • Sets or recommends reserves based on results of claim investigation.
  • Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
  • May provide interaction with insureds, agents, claimants, attorneys, and other service providers, including:
  • Conducts in-depth interviews and/or scene inspections
  • Attends settlement conferences and/or trials
  • May serve as a member of project teams, contributing to the achievement of project objectives.
  • Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Level 4: Two to four years related experience and/or training; or associate's degree (A.A.) from two-year college/technical school; or equivalent combination of education and related experience/training.

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Social Skills

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