Account Manager

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Account Manager supports the Partner Manager in leading Retail Media Network discussions with vendors and internal stakeholders through pre-sale, post-sale and post launch of all digital media campaigns. The ideal candidate will be accountable for the execution of media plans for vendors and their ad agencies, from commitment through post-launch. The candidate for this supporting role should have excellent operational and organizational skills, and be able to balance multiple clients and tasks in a fast-paced environment to ensure successful and timely delivery of all client needs.

Job Duties and Responsibilities:

• Responsible for Executing Media Plans for Vendors by Coordinating all Internal Processes from Pre-Sale to Activation through Post Launch.

  • Support the Partner Manager by meeting and consulting regularly with vendors to understand their digital marketing priorities.

  • Collaborate with internal planning, measurement, operations, creative, and product/technology teams to ensure the timely and successful delivery of solutions to meet client needs and objectives.

  • Consistently update vendors on the progress of their campaigns and act as a liaison for any/all vendor partner communication through all phases of campaign execution

  • Collaborate with planning and measurement teams to deliver final campaign reports, with actionable insights, in order to plan subsequent campaigns.

  • Maintain accurate client records, keep track of any contract updates and renewals, and forecasting / tracking key account metrics

  • Helps to identify and troubleshoot billing & reconciliation for vendor partners through socialization of pacing documentation, regular updates, and partnership with the finance team.

• Support Growth for the Retail Media Network

  • Develop a thorough understanding of our products and service offerings to cross-sell and upsell as we introduce new ad products and various enhancements.

  • Collaborate with internal leadership to identify growth opportunities and deliver against quarterly and annual financial targets.

  • Maintain and update vendor data, commitments, and process updates via CRM system and internal reporting.

  • Partner with internal stakeholders to continuously refine, iterate, and improve our operating model and ways of working 

QUALIFICATIONS:

• Bachelor's Degree Business, marketing, or related field

• 3 - 5 Years account management, sales, customer service, or digital marketing, Marketing operations

• Experience with CRM tool(s)