Senior Manager, Sales Training EVOQUE

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.

How you’ll make an impact:

• The Senior Manager Sales Training of Evoque will develop, enhance, and lead the execution of commercial clinical and technical sales training programs, including lab-based and case-based training resulting in an effective and engaging program.
• Develop, enhance, and lead the execution of commercial clinical and technical sales training programs, including lab-based and case-based training resulting in an effective and engaging program.
• Lead the design and development of a scalable commercial field training program. Identify and participate in the development of content for training curriculum for field-based sales employees and clinical specialists in collaboration with cross-functional teams to meet the changing needs and priorities of the sales organization.
• Assess the field sales team for clinical knowledge, capabilities and skills in the lab and cases.
• Create agendas and contribute to hands-on, lab-based training activities
• Partner with Sales Leadership to ensure training objectives are met with consistency and in compliance with the sales training strategy
• Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions

What you'll need (Required):

• Bachelor's Degree in related scientific (health care) field, 10 years experience of related experience Required
• Master's Degree or equivalent in related field, 8 years experience of previous related medical device and/or clinical experience Preferred

What else we look for (Preferred):

• Up to 50% travel US Nationwide
• Experience in echo cardiography Preferred
• Prior successful experience as a trainer in clinical and/or sales role Preferred
• Proven successful project management leadership skills
• Proven expertise in Microsoft Office Suite and related tools and systems
• Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Demonstrated problem-solving and critical thinking skills
• Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches.
• Expert understanding of clinical education procedures while addressing issues with impact beyond own team based on knowledge of related disciplines
• Expert understanding of related aspects of clinical education processes and/or systems
• Understanding of related aspects of sales training processes and/or systems
• Knowledge of financial mechanism that relates to clinical education
• Extensive understanding of cardiovascular science
• Extensive understanding of cardiovascular anatomy, pathology and physiology
• Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of clinical education to the business
•  Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
• Ability to relate to physicians, nurses, and senior-level healthcare managers
•  Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
   

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.