Underwriting Consultant, Life & Living Benefits

Company: CLIC 
Department: Underwriting
Employment Type: Regular Full-Time
Work Model: Remote
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Client Services team aspires to create a seamless and personalized client experience. Our professional, agile and knowledgeable team works collaboratively to understand and anticipant the needs of our clients, helping our organization to grow. We foster open communication and think innovatively to find mutually beneficial solutions for our clients.

The Underwriting Consultant, Individual Life and Health provides a high level of risk assessment of individual insurance applicants for life, critical illness and medical disability lines. The position is a Senior resource for other department staff and the field, and plays a key role in assessing the work of others and updating information as required.

How you will create impact:

• Assessing complex applications and policy changes (individual life & health product lines) with multiple risks and various combinations of risks that may or may not interact with each other, e.g. medical, financial, occupation, avocation, aviation, global travel, lifestyle, legal aspects (beneficiary wordings, business insurance, ownership, policy amendments, etc.).
• Understanding and determining reinsurance impact on the risk, determining the need to refer the case to a higher authority
• Ensure strict confidentiality is maintained with respect to clients’ personal medical history, financial status, etc.
• Maintaining timely, accurate and professional communication/relationships with clients, our agency force as well as various medical vendors, reinsurers, and physicians, etc.
• Provide underwriting opinions on life and living benefit claims
• Second check senior underwriter decisions when the case exceeds their role’s release limit.
• Assist in auditing of more junior underwriters cases in conjunction with Senior Underwriting Consults and/or Manager
• Act as back-up for Senior Underwriting Consultants as dictated by volumes of escalated cases, projects or volume of work

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.   
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions. 
• You have strong communication skills to clearly convey messages and explore diverse points of view.  
• You build trusting relationships and provide guidance to support the development of colleagues. 

To join our team:

• Post-secondary education or equivalent of work related experience
• Five years of related work experience
• A Business Administration or Health-related Diploma/Degree would be beneficial
• Completion of FLMI of FALU designation or actively working towards completion
• Excellent knowledge of complex life insurance & health products
• Demonstrated decision making, communication and interpersonal skills are necessary
• Proven organizational and multi-tasking abilities in a high volume and rapidly changing environment

What you need to know:

• You will travel regularly. 
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you? 

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected Salary Range: $71,070 -- $118,450
*The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education

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