VP, Group Account Director, MedComm

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. 

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH TTC, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International. 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

What Does the VP, Group Account Director Do?

The Vice President, Group Account Director (VP, GAD) in the Medical Communications (MedComm) division is a senior leadership role responsible for overseeing multiple client accounts and driving the strategic direction of the business. This individual will lead a team of account managers and directors, ensuring the delivery of high-quality, innovative medical communication strategies that align with client goals and objectives. The VP, GAD will also play a critical role in business development, client retention, and team development. 

• Serve as the primary point of contact for key client accounts, fostering strong relationships and ensuring client satisfaction. 
• Develop and oversee the execution of strategic plans that align with client objectives, ensuring the delivery of innovative and effective medical communication solutions. 
• Provide strategic guidance and oversight on all aspects of account management, including project planning, execution, and performance evaluation. 
• Lead, mentor, and develop a team of account managers and directors, fostering a culture of collaboration, innovation, and excellence. 
• Oversee the allocation of resources across accounts, ensuring optimal team performance and client satisfaction. 
• Provide ongoing coaching and professional development opportunities to team members, helping them achieve their career goals and excel in their roles. 
• Identify and pursue new business opportunities within existing accounts and through new client acquisitions. 
• Collaborate with the business development team to develop and present proposals, pitches, and presentations to potential clients. 
• Drive revenue growth and profitability for the MedComm division by expanding the scope of work with existing clients and securing new business. 
• Ensure the delivery of high-quality work that meets or exceeds client expectations, adhering to timelines, budgets, and regulatory guidelines. 
• Oversee financial management of accounts, including budgeting, forecasting, and financial reporting. 
• Implement processes and best practices to optimize efficiency and effectiveness across the MedComm division. 
• Collaborate with other departments, including medical strategy, creative, digital, and production, to deliver integrated solutions that meet client needs. 
• Work closely with senior leadership to align account strategies with overall business objectives and drive organizational success. 

What Are We Looking For?

• Bachelor's degree in life sciences, marketing, communications, or a related field; advanced degree (e.g., MBA, PhD) preferred. 
• 8+ years of experience in medical communications, healthcare marketing, or a related field, with a proven track record of success in account management and client leadership. 
• Strong understanding of the pharmaceutical and healthcare industries, including regulatory requirements and market dynamics. 
• Exceptional leadership, communication, and interpersonal skills, with the ability to influence and inspire teams and clients. 
• Proven ability to develop and execute strategic plans that drive business growth and client success. 
• Strong financial acumen, with experience managing budgets and financial performance for multiple accounts. 
• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines. 

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $159,000 to $170,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. 

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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