Slovak Speaking Customer Support for Online Bookstore Department

📚 Join Our Book Lovers Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Slovak Speaking Customer Support representative in the Online Bookstore Department! If you are fluent in Slovak and have a passion for literature and exceptional customer service, this is the perfect role for you!

In this integral position, you will assist Slovak-speaking customers with their inquiries about our extensive range of books and related products. Your role will ensure that our customers enjoy a delightful shopping experience. If you're eager to work in a fast-paced environment dedicated to promoting the joy of reading, we want to meet you!

Your Responsibilities

• Provide outstanding customer support to Slovak-speaking clients through various communication channels, including email, chat, and phone.
• Assist customers with inquiries regarding book selections, orders, and account issues.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to meet service goals and enhance customer satisfaction.
• Engage in continuous training to stay updated on products and improve service delivery.

Requirements

• Fluency in Slovak (written and spoken) is essential. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
• A strong passion for books and a commitment to delivering excellent customer service.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a remote or fast-paced environment.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks