Senior Reporting & Analysis Specialist

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right.

Change is everywhere at Convatec. It’s transforming our business and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better.
Join us on our journey to #ForeverCaring as a Senior Reporting & Analysis Specialist and you’ll do the same.

About the role:

This is a crucial Commercial Excellence Business Partner role within the UKI region, presenting an exciting opportunity to make your mark as a strong Commercial Business Partner with focus on our Continence Care, Ostomy Care, Infusion Care, and our FMS Business units. You will have the autonomy to shape the best practices by reviewing our current processes and introducing efficiencies which will feed into the Global Sales Force Effectiveness (SFE) model in line with a strong team’s culture. Insights are integral and should be at the forefront of your role.

The Geographical scope of this role will be the UKI markets.

Your Key duties and responsibilities:

Sales Incentive Plans:

• Own the process on producing sales data for the incentive plans

• Setting and sense-checking sales force targets

• Measuring and tracking sales force performance in sales and activity

• Producing the performance vs target reports for HR to complete payment

Sales Reporting:

• Interpreting multiple data sources to provide metrics on sales productivity and market share through PBI Reporting

• Collating data from heterogeneous sources and aggregating (ETL) processes

• Working closely with Global Business Services to ensure the processing of data on a timely basis ensuring high quality and accuracy reflected into Power BI Reporting dashboards

• Work with Insights team, Business Partners and SFE Director to support changes to reporting, including development of dashboards.

• Enable business ownership and self-service of reporting once dashboards are delivered through training

CRM:

• Understand and support the loading of Segmentation

• Ensure Territories reflect ownership correctly

• Champion appropriate use of CRM data

• Ad hoc support as required

Training new starters:

• Power BI and CRM system outputs

Insights supporting Informed Decision Marking:

• Produce analysis of our customer trends, CRM system outputs, sharing Insights and recommendations to the SFE Director and Commercial Directors

• Supporting new product launches

• Identifying and investigating discrepancies

• Presenting insight to the various sales and marketing teams

• Market insight – competitor analysis

About you:

• Curious Self Starter exuding enthusiasm, flexibility, and self-motivation to achieve goals

• Team player that collaborates and encourages others towards shared goals

• Great communicator, this role will require communicating with technical and non-technical groups verbally and in writing

• Being Analytical, always remember the outcome of what you do and how it impacts the business's goals

• Eye for accuracy and detail with a proven ability to identify the source of an issue or an Insight that provides information for decision making

Competencies required:

• Bias for action and problem solving

• Strong desire to build on Commercial Acumen to support the business

Key requirements

Education/ Qualifications:

• Business School graduate, Master’s degree or equivalent

• High proficiency and experience with Analytics, SQL, Power BI, Advanced Excel, QlikView, Tableau

• Experience with MS Dynamics or another CRM desirable

• Awareness of common data quality issues and ways to resolve them

• Knowledge of a sales cycle within the Healthcare environment

Principal Contacts:

Internal: Business Unit Directors, Sales Teams, Key Account Managers, Europe and Global SFE Team

External: Data provider

Travel Requirements

Limited amount of travel for business meetings.

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But stretch yourself and embrace the opportunities, and you could make your biggest impact yet. This is stepping outside of your comfort zone. This is work that’ll move you.

#LI-MO1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!