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Claims Advocate

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Post-secondary education (J.D. required), Knowledge and/or prior experience with cyber incidents/claims and fidelity claims, Strong communication skills - both verbal & written, Excellent interpersonal and strong negotiating skills..

Key responsabilities:

  • Act as a claims advocate and facilitate on behalf of clients
  • Consult with clients regarding cyber incidents/claims and fidelity claims
  • Negotiate with insurers, adjusters, and lawyers to expedite claims settlements
  • Assist clients in preparing special claims servicing instructions tailored to their needs.

HUB International Canada logo
HUB International Canada https://www.hubinternational.com/
201 - 500 Employees
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Job description

About HUB  

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. 

 

Why Choose HUB?  

Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

Position Summary 
Working within the Claims Department in a client-facing role, the successful candidate will apply their experience in providing incident response handling, interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, act as liaison between clients, vendors, adjusters, lawyers and insurance companies, claims management and other related client services. A successful candidate will have experience handling cyber incident/claims and fidelity claims. The Claims Department's mandate is to deliver claims consulting services to clients, and advocate for our clients in resolving any issues relating to their loss, i.e., coverage disputes, policy interpretation, settlement disputes, etc.  

Responsibilities 

  • Claims advocate and facilitate on behalf of client 

  • Consultation with clients relating to cyber incidents/claims, fidelity claims, and coverages 

  • Review and recommend solutions to coverage, quantum and claim handling management issues 

  • Negotiate with insurers, adjusters and lawyers to expedite and obtain fair settlement of claims 

  • Assist internal colleagues with cyber incidents/claims, fidelity claims, and coverage questions 

  • Participate in sales presentations to prospective clients 

  • Assist the client in preparing special claims servicing instructions focusing on the client’s specific needs and taking into consideration the structure of their insurance programs 

  • Review and comment on policy wordings for account teams 

  • Review of claims with clients/insurers/loss adjusters regularly 

Qualifications & Skills 

  • Post-secondary education (J.D. required)  

  • Holds or commits to obtain appropriate license within probationary period 

  • Knowledge and/or prior experience with cyber incidents/claims and fidelity claims  

  • Possesses excellent knowledge of coverage and analytical skills in policy interpretation

  • Aware of relevant insurance legislation and major insurance-related court decisions 

  • Strong communication skills - both verbal & written, as well as effective time management and organizational practices 

  • Results-oriented with strong client service emphasis and focus 

  • Excellent interpersonal and strong negotiating skills 

 
 The expected salary range for this position is $150,000 to $160,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: Doctoral degree

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Negotiation
  • Communication
  • Time Management
  • Organizational Skills
  • Social Skills

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