SAP S/4HANA Segmentation Expert

This is a remote position.

Key Responsibilities:

• Segmentation Blueprint & Design
  
• Analyze existing channel and inventory processes, including e-commerce, retail, wholesale, and any emerging segments.
  
• Collaborate with business users to define segmentation use cases, data flows, and weekly or ad-hoc reallocation scenarios.
  
• Establish guidelines for managing and updating segment assignments in alignment with real-time or near real-time inventory insights.
  
• Configuration & Deployment
  
• Configure SAP S/4HANA RISE PCE Segmentation functionalities, ensuring minimal disruption to daily operations.
  
• Integrate segmentation with relevant SAP modules (e.g., SD, MM, PP) and external tools (e.g., Toolio or equivalent planning systems).
  
• Set up prioritization rules for sales orders, stock transport orders, or store orders within a single segment.
  
• Inventory Management & Data Integration
  
• Define integration touchpoints with third-party systems (e.g., ChannelApe, 3PLs) that may be retained or sunset.
  
• Facilitate data feeds to planning tools on a scheduled basis (daily, midday refresh, etc.), preserving data accuracy and synchronization.
  
• Change Management & Reallocation
  
• Establish processes for reallocation of inventory among segments (e.g., moving inventory from wholesale to retail) based on changing market demands.
  
• Develop and validate standard use cases that trigger reallocation decisions or buffer segment scenarios.
  
• Documentation & Stakeholder Engagement
  
• Collaborate with business stakeholders to ensure alignment with planning, purchasing, and receiving processes.
  
• Document Segmentation best practices, user guides, and decision frameworks.
  
• Prepare and conduct knowledge transfer sessions for end users and internal teams.
  

Requirements

Qualifications & Experience:

• SAP Expertise:
  
• Demonstrated experience in SAP S/4HANA implementations, ideally RISE PCE.
  
• Proven track record configuring Segmentation functionalities or advanced allocation processes in a live environment.
  
• Familiarity with inventory planning tools and interfaces (e.g., Toolio, ChannelApe, or similar).
  
• Retail/Fashion Domain Knowledge:
  
• Understanding of multi-channel retail operations (e-commerce, wholesale, retail).
  
• Exposure to pre-orders, drop-ship, consignment, or other specialized retail workflows.
  
• Ability to anticipate typical retail/fashion scenarios requiring reallocation or inter-segment transfers.
  
• Technical & Functional Skills:
  
• Strong insight into integration points between SAP SD, MM, PP, and external planning or 3PL systems.
  
• Solid grasp of purchase order segmentation strategies, including one PO per segment vs. multiple segments per PO.
  
• Awareness of possible constraints in custom development or external system integrations (China sourcing, 3PL receiving, etc.).
  
• Soft Skills & Approach:
  
• Excellent communication skills, with an ability to engage both technical and non-technical stakeholders.
  
• Adaptability to evolving requirements; comfortable defining “best practices” while maintaining flexibility.
  
• Problem-solving mindset, capable of troubleshooting and proposing creative solutions for segmentation challenges.