Employment Type: Full-time Temp Contract 6+Mos
City: Calgary, AB (YYC)
Posting Open Date: 03/25/2025
Posting Close Date: 04/07/2025 (Please note the posting will close at 11:59pm MST)
Why WestJet:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.
Join us, this is where your career story takes off.
Remote Work:
This position is eligible for remote work, within Canada, under our mobile workforce program.
Overview of role:
The Senior Technical Business Analyst will be a key resource in gathering and developing requirements for projects and will provide input into the scrum methodology for delivering sprints for various products within the portfolio. They will be a trusted senior resource within the business and technology focused teams and will help influence business and technology strategy. The ideal candidate will possess a strong understanding of software development processes, API development, application monitoring, broad technical knowledge, and excellent communication and documentation skills.
Key deliverables / responsibilities include:
- Collaborate with architects, product owners, developers, QA, and business stakeholders to define and document technical and functional requirements.
- Translate business needs into detailed user stories, use cases, and workflows that developers can implement.
- Work closely with development teams to ensure requirements are well understood and technically feasible.
- Support and participate in API design and development, including documenting endpoints and facilitating endpoint testing and integrations.
- Analyze business and technology processes to understand areas of improvement / efficiency.
- Contribute to the definition of application monitoring and alerting requirements.
- Contribute to the product roadmaps in conjunction with the Product Owner / Manager.
- Participate in scrum process by assessing functionality delivered in sprints, development of user stories, and prioritization activities.
- Be a champion for technology within external business stakeholder groups.
- Maintain clear and organized documentation for ongoing and completed projects.
Experience and qualifications:
- Bachelor’s Degree in relevant technical or business-related area
- 6+ years in relevant technical or business facing teams
- Excellent communication and presentation skills
- Strong analytical and problem-solving skills
- Solid understanding of the software development lifecycle and agile methodologies
- High degree of confidence while influencing stakeholders outside of their team
- Proven track record to communicate both in business and technical fields, ability to translate between the two
Nice to haves:
- Hands-on experience with validating RESTful APIs using tools like Postman and Swagger
- Experience with application monitoring tools like Splunk
- Experience working in hybrid environments with both on-prem and public cloud components
- Familiarity with tools like Azure DevOps, Jira, Confluence, and Git
- Experience creating process and flow diagrams in tools like Visio
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group of Companies
Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet – and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.
At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.
We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com.
