Offer summary

Qualifications:

3+ years of experience in loan processing and mortgage support in the Australian mortgage industry., Familiarity with Australian mortgage products and regulatory standards., Proficient in loan application software and CRM systems like FLEX and Salestrekker., Strong analytical and communication skills, with the ability to manage multiple applications..

Key responsabilities:

Assist in preparing, reviewing, and processing mortgage loan applications.

Gather and validate financial documents to ensure compliance with lending standards.

Coordinate with brokers, lenders, and clients for a seamless loan application experience.

Send updates to clients and stakeholders regarding application milestones and follow up as needed.

Job description

Job Role: Remote Back Office Assistant
Work Schedule: Monday - Friday 8:30 AM - 5:30 PM (AU Time Zone)
Salary range: $2000 - 3000 AUD

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: The client is a prominent entity in the Australian finance sector, specializing in providing customized credit solutions. They prioritize outstanding service and expertise in credit packaging to assist clients in navigating their financing options effectively.

Role Overview: The Remote Loan Packaging/Mortgage Support Specialist is essential to the mortgage processing team, assisting in preparing, reviewing, and processing mortgage loan applications. This role focuses on gathering and validating financial documents, ensuring compliance with lending standards, and coordinating with brokers, lenders, and clients to ensure a seamless loan application experience.

Key Responsibilities:

Data entry in Flex and Salestrekker and lodge via Apply Online, Loan App and Simpology.
Generating credit reports, property reports, suburb reports.
Relabelling of supporting documents
Pricing and Pricing Escalations.
Valuation
Assessment of home loan application once the documents have been received
Loan serviceability – Excellent knowledge around using Quickli and lender’s servicing calculators.
Knowledge of doing the funding and determining the best lender options
Loan Packaging for Submission (Prepare master notes, compliance notes, servicing and living expenses breakdown)
Knowledge in identifying necessary documents for submission of the loan application
Submission or lodgement of home loan applications with different lenders.
Excellent knowledge on the discharge process, FHLDS and FHOG forms for first home buyers and filling the deposit bond forms.
Handling credit and non-credit related MIRs
Send updates to clients and other stakeholders via emails for each milestones (Submission, pre-approval, conditional, formal, settlement, loan disbursement details) and other regulatory updates and additional information requests.
Follow up with the lenders and clients via email and calls.
Conducting annual home loan reviews and sending refinancing options to clients where applicable and doing repricing if needed
Follow up with clients for existing pre-approvals due to expiry
Repricing of the existing clients and post settlement tasks.

Qualifications:

3+ years of experience in loan processing, mortgage support, and loan packaging within the Australian mortgage industry.
Familiarity with Australian mortgage products, lending policies, lending criteria, and regulatory standards.
Proficient in loan application software and CRM systems (e.g., FLEX/AFG, Salestrekker ApplyOnline, LoanApp, Simpology).
Strong analytical skills with keen attention to detail.
Excellent communication skills, both verbal and written.
Ability to work independently and manage multiple loan applications simultaneously.
Strong organizational skills and ability to meet tight deadlines.
Knowledge of compliance standards (NCCP, Responsible Lending) and privacy regulations in Australia.
Problem solving Attitude
Experience working with brokers, lenders, and other financial professionals.