Offer summary

Qualifications:

Previous experience as a Medical Virtual Assistant or similar role is required., Thorough knowledge of medical terminology and healthcare procedures is essential., Excellent verbal and written communication skills are necessary., Proficiency in electronic health record (EHR) systems and medical software is preferred..

Key responsabilities:

Manage and coordinate patient appointments with timely reminders and follow-ups.

Assist in maintaining patient records and transcribing critical medical information.

Handle medical billing and insurance claims, ensuring accuracy and compliance.

Respond promptly to patient inquiries and provide exceptional customer service.

Job description

VirtueStaff is excited to announce an opening for a Remote Medical Virtual Assistant. This critical position involves providing comprehensive support to healthcare providers by managing various administrative tasks from the comfort of your home. Ideal candidates should possess a strong understanding of the healthcare industry, coupled with excellent organizational and communication skills.

Responsibilities

Manage and coordinate patient appointments, ensuring timely reminders and follow-ups
Assist in maintaining patient records and transcribing critical medical information
Handle medical billing and insurance claims, ensuring accuracy and compliance
Uphold confidentiality and adhere to HIPAA regulations in all patient interactions
Respond promptly to patient inquiries and provide exceptional customer service
Collaborate with healthcare professionals to optimize practice efficiency
Conduct research to support patient care and medical-related inquiries
Perform general administrative duties, such as scheduling and document management

Requirements

Previous experience as a Medical Virtual Assistant, Medical Secretary, or a similar role is required
Thorough knowledge of medical terminology and healthcare procedures
Excellent verbal and written communication skills are essential
Proficiency in electronic health record (EHR) systems and medical software
Strong organizational skills with meticulous attention to detail
Ability to manage time effectively and handle multiple priorities
Experience in medical billing and coding preferred
Comfortable with remote work and capable of working independently

Benefits