Experience in the travel industry is essential., Proven experience in managing technology is required., Excellent spoken and written English language skills are necessary., Strong knowledge of Sabre and Amadeus is mandatory..
Key responsabilities:
Assess incidents to determine appropriate solution approaches.
Analyze larger requirements involving multiple systems and processes.
Coordinate activities with internal and external teams on various issues.
Execute complex configuration changes across multiple systems.
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BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2023, BCD achieved US$20.3 billion in sales.
For more information, visit our website. You can also subscribe to our newsletter for the latest industry insights, thought-leader analysis and top tips to drive your successful travel program. Go to: http://ow.ly/N73i50Mhc9Y
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
The CSS TSSM Travel Technology Specialist (Remote)
Full time, Australia, Singapore
The CSS TSSM Travel Technology Specialist is responsible for assessing incidents to determine solution approaches, understanding requests for changes to identify the best approach, and applying solutions to ensure business problems are resolved.
As a CSS TSSM Travel Technology Specialist , you will
Conduct assessment in a logical way, replicate error or test situation if possible.
Analyze larger requirements (multiple system, processes made of many sub-processes)
Coordinate activities with a range of internal or external teams across various issues
Execute small to large complex configuration changes (many systems, many logics)
Respect defined and agreed service level agreements
About You
Experience in the travel industry
Experience in managing Technology is required
Excellent spoken and written language skills in English
Excellent knowledge of Sabre and Amadeus is required
Knowledge in Agent & Client facing Travel Technology and experience in the administration of an application is required
Team player with great empathy for customer needs
About Us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.