Degree in Electrical Engineering or equivalent qualification., Experience in electrical engineering and mechanical installations., Fluency in Greek and English, both written and spoken., Proficiency in Excel, Word, and PowerPoint..
Key responsabilities:
Perform scheduled maintenance and service visits to ensure optimal equipment performance.
Diagnose and repair issues, responding to emergency service calls.
Support new customer installations and provide training on equipment use.
Collaborate with sales and technical teams to enhance customer satisfaction.
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Diversey’s purpose is to go beyond clean to take care of what’s precious through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. For over a century, the Diversey brand has become synonymous with product quality, service, and innovation. Our fully-integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner; serving more than 85,000 customers in over 80 countries with a network of almost 9000 employees globally. We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.
At Diversey - A Solenis Company, we are the pioneer and facilitator of our clients' success across a wide range of industries worldwide. We achieve this through our revolutionary cleaning and hygiene technologies, including floor care machines, cleaning tools & utensils, and specialized chemicals for the Food & Beverage industry.
We are looking for a skilled Electrical Field Service Technician / Technical Customer Service Specialist to join our team and support our customers across Greece. If you have a passion for troubleshooting, enjoy working independently, and want to grow your career in a multinational environment, this could be the perfect opportunity for you.
Location: Athens or nearby
Scope: entire Greece
Key Responsibilities
Perform scheduled maintenance and service visits to ensure optimal equipment performance.
Diagnose and repair issues, responding to emergency service calls and implementing effective solutions.
Support new customer installations, ensuring proper setup and calibration.
Provide training to customers on the safe and efficient use of dosing equipment and hygiene solutions.
Stay updated on industry trends and maintain strong relationships with OEM partners.
Collaborate with sales and technical teams to enhance customer satisfaction.
Requirements
Experience in electrical engineering and mechanical installations.
Strong problem-solving skills and ability to troubleshoot technical issues.
Willingness to travel across Greece (up to two weeks per month).
Proficiency in Excel, Word, and PowerPoint.
Fluency in Greek and English (written and spoken).
Degree in Electrical Engineering or an equivalent qualification.
Valid, clean B-category driving license.
Preferred Qualifications
Previous experience in the food & beverage industry.
Understanding of basic chemistry related to cleaning processes.
Experience in customer-facing technical support.
What We Offer
A structured multinational environment with a strong focus on teamwork.
Competitive salary and annual performance bonus.
Comprehensive benefits package, including:
Private health insurance and pension scheme
Meal vouchers and school support vouchers
Company car, laptop, and mobile phone to support your work.
World-class training and career development opportunities.
Opportunities for career growth within the company, including international roles.
Join us and be part of a company that values technical expertise, customer satisfaction, and professional development.
Apply today!
Required profile
Experience
Spoken language(s):
GreekEnglish
Check out the description to know which languages are mandatory.