Bachelor's degree in IT, Business Administration, or a related field., Strong experience in SAP FI and CO modules, with SD module knowledge as a plus., Good understanding of SAP S/4HANA Cloud and third-party system integration with SAP FI., Excellent English communication skills, with German as a plus..
Key responsabilities:
Provide 2nd and 3rd line support for SAP FICO modules and customer-specific solutions.
Analyze and resolve complex technical issues in SAP S/4HANA.
Collaborate with IT teams and clients to ensure timely issue resolution and system stability.
Lead minor projects and maintain detailed documentation of support issues and solutions.
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emagine is a high-end business & IT consulting company challenging the way businesses leverage high-end expertise.Enabled by our vast network of expert consultants, we tailor our services to the unique needs of each business, powering progress, solving challenges, and delivering real results.As the world evolves, scalability becomes increasingly important in modern, technology-driven organizations. And it is around this critical need that emagine stands out with a unique business model and delivery capacity.With emagine, companies gain the flexibility needed to navigate and succeed in a complex and ever-changing technological landscape. Through a seamless and tailored delivery model, we help you scale your business.We help organizations across all industries and sectors; these are our services:• Team extension: Scale with dedicated consultants on time & material• Nearshoring as a Service: Leverage a fully scalable development department in Poland • Teams: Power up with a dedicated team to help you build, develop and execute your projects• Managed Services: Let us tailor and manage your projects, delivering on your specific requirements and needsemagine was founded in 1989 and has a long track record of delivering expertise and business impact for blue-chip companies across Europe.Today, we are 400+ permanent employees working from departments in 10 countries. Furthermore, we own three state-of-the-art nearshore centres in Poland and one offshore centre in India.With 40.000 experts in our network and 4500+ partnered consultants on active contracts, we currently help our 500+ clients worldwide with high-end expertise.
We are looking for an experienced SAP FICO Consultant to provide 2nd and 3rd line support for SAP S/4HANA systems. The role involves troubleshooting technical issues, configuring SAP FI/CO modules, and working closely with IT teams and clients to ensure system stability and efficiency.
Responsibilities:
Analyze and resolve complex technical issues in SAP S/4HANA (Public Cloud experience is a plus).
Provide 2nd and 3rd Line Support for SAP FICO modules and customer-specific solutions.
Conduct detailed problem analysis to diagnose issues and implement effective solutions.
Collaborate with 1st-Level Support and IT teams to ensure timely issue resolution.
Foster strong relationships with clients by handling support topics effectively.
Analyze and report on ticket trends to identify potential system improvements.
Lead and execute minor projects and system changes based on customer needs.
Maintain detailed documentation of support issues, solutions, and system changes.
Requirements:
Bachelor's degree in IT, Business Administration, or a related field.
Strong experience in SAP FI (Financial Accounting) and CO (Controlling) modules (SD module knowledge is a plus).
Good understanding of SAP S/4HANA Cloud 2SL, including Central Business Configuration, IAS, and SAP Cloud ALM.
Knowledge of third-party system integration with SAP FI.
Strong analytical and problem-solving skills.
Experience working with ticket management systems for tracking support issues.
Familiarity with ITIL processes and managed service models.
Good project management skills for small-scale system changes.
Excellent English communication skills (German is a plus).
SAP certifications in relevant modules are a plus.
We offer:
Challenging international projects.
Long-term cooperation.
A transparent and fair work environment.
Benefits including Medicover card & Multisport card.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.