Area Head of LLP (Lead Logistics Provider)

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.  
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. 

Job Purpose:

The Area Head of LLP drives and grows profitably and at high customer satisfaction within the UK&I by translating global and regional strategy and initiatives into Area Product and Performance plans and ensure this is being executed and provide support with expertise and guidance.

Working in conjunction with Area Head of Logistics & Services and sales; identify new market trends, and further develop a strong, bold, forward-thinking strategic plan with a robust roadmap for a market leading LLP product within the UK and Ireland.

Drive the pricing strategy, tariffs, and execution of the business plan, engage key stakeholders and be accountable for delivering our financial targets.

Be the connector, the Subject Matter Expert, and the face of the product within the UKI Maersk Group, supporting to deliver our strategic goal.

Drive growth and profitability through active participation and support within commercial pursuits and enable customer retention by effectively articulating our LLP solutions.

THIS ROLE CAN HOME-BASED ANYWHERE ACROSS THE UK

Job Description:

Strategy

• Overall responsibility to design, articulate, and deliver the strategic plan and visible roadmap of the product, ensuring full alignment with Regional and Global Product Teams

• Optimization and growth of the Product portfolio within the Area (footprint/locations & services), Identify market trends, opportunities and customer needs

• Manage capacity and product offering in accordance to market needs

• Be the connector between Customer Experience, Sales and key stakeholders, ensuring all stakeholders are aligned to ultimately deliver growth.

Product Ownership

• Decipher results and have the flexibility and adaptability to change direction setting when required to meet targets

• Continuous development of the product and innovation of new ideas to generate new customers and additional revenue

• Adopting or sharing best practices with other area’s around new products, market intelligence, process improvements and new software capabilities

• Develop and align on the sales strategy and specific customer targets in conjunction with the Area Head of Product & the Area Heads of Sales

• Support the sales teams on regular customer visits and provide Subject Matter Expert information, guidance around market conditions, trends and gather further customer insights

• Develop strong working relationships with our customers and partners

• Ensure commercial are fully trained, equipped with the latest up to date information, product solutions and competitive pricing

• Provide commercial support with pricing, solution engineering options and material for tenders and projects

Relationship Management / Procurement

• Build bridges between Product development, Delivery, CX and Sales

• Drive cost reductions by optimal allocation and contracts

Profitability & Pricing Management

• Drive product with Sales, Delivery & CX community

• Area responsibility for all Pricing activities incl. but not limited to Price setting

• Strategy and Margins, cost saving initiatives

• Ensure area pricing in compliance with global governance

Performance Management

• Manage and improve the performance of the Service/Product in the Area

• Product profitability - Focus on maximize revenue, EBIT and GP through upselling and cost management, develop new revenue streams

• Understand and dissect performance figures to identify revenue leakage or to target specific segments that demonstrate healthy profit and benefits

• Monitor operating costs and customer level profitability to ensure all activities generate revenue

• Ensure Revenue Leakage is addressed at all points in the billing process along with CX and Finance teams

• Strengthen the engagement with global network and drive value through the network

• New products introduction and implementation (Go Live)

• Drive performance transparency and continuous improvement culture.

People Management

• Coach, motivate and build a high performing team. Lead by example, inspire and energize their team

• Drive a strong community and collaboration across products (lead across functional and organizational boundaries) and Functions

Person Specification:

• A proven track record in a commercially orientated position of a complex nature

• A strong entrepreneurial and innovation orientated mind-set with the ability to negotiate and conclude deals that are focused on a win/win partnership basis

• The ability to build strong relationships with senior internal and external customers

• A passion for getting the deal done and extremely goal orientated

• Experience of working in a matrix organisation with excellent senior stakeholder management and communication skills

• Self-motivated and able to work on own initiative

• An exceptionally strong team player with the capability to motivate and persuade others

• Ability to work under pressure, handle multiple tasks and projects, and react and adjust quickly to changing conditions within a fast-paced environment

• Exceptional networking skills

• Strong report writing and ability to provide concise progress updates

• Data driven with the ability to analyze and make the translation into appropriate action plans

• Excellent communication skills with the ability to articulate complex information to both internal and external stakeholders and customers.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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