Senior Control Specialist

We are seeking a Senior Control Specialist to perform control accounting and auditing functions on various operational accounts, involving analysis, problem-solving, communication, and resolution.

Position Responsibilities:

• Conduct accounting, reconciliation, and auditing for various JH Life, LTC, and Annuity accounts, ensuring all functions are performed accurately.

• Analyze and investigate outstanding variances or issues to resolve discrepancies promptly and maintain the integrity of account balances.

• Maintain traceability of research efforts and provide detailed monthly analysis of outstanding balances, ensuring suspense balances are within corporate standards.

• Collaborate with operations staff to identify discrepancies, clear items efficiently, and prepare necessary journal entries to resolve any issues.

• Perform reconciliations at required frequencies, escalate any variances and open items in suspense accounts, and address other reconciliation tasks as needed.

• Maintain procedures and documentation as directed, and participate in ad-hoc projects as assigned to support overall operational efficiency.

Required Qualifications:

• Minimum of 3 years related work experience in accounting and the financial services

• Knowledge of general accounting principles

• Ability to communicate effectively and interact both verbally and in writing

• Strong analytical and problem-solving skills with the ability to analyze and solve complex transactions / situations

• Effective communication and writing skills

• Ability to work independently and in a team environment

• Attention to detail and accuracy are critical in completing tasks

• Ability to prioritize and work effectively in a deadline-oriented environment

• Ability to learn new technologies and tools quickly and work effectively in a changing environment

• Ability to maintain accounting procedures and documentation

Preferred Qualifications:

• College/University graduate preferably major in Accounting, CPA

• Advanced knowledge of Microsoft Excel

• Comprehensive product knowledge

• Experience working with or within Insurance Operations

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-JH

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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