Sr. Manager, Threat Intelligence Services

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role 

Proofpoint is looking for a highly motivated Senior Manager to lead the Proofpoint Threat Intelligence Service Team. As a Sr. Manager of Threat Intelligence Services, you will lead a team of analysts leveraging Proofpoint threat data to provide context to the threat landscape and as a commercial service to our Proofpoint clients. This role will focus on ensuring the team is consistently delivering actionable threat-related insights to clients while managing topline growth and margin expectations for the practice.  This role will also lead expansion / tuning of the service portfolio and technical enablement of service delivery. The ideal candidate will have a strong background in leading consulting / services practice, leading /supporting market development efforts, and experience with products serving threat intelligence professionals. The candidate will have demonstrated abilities in people management, building consensus (influencing and driving change), and achieving results. 

Your day-to-day  

Drive customer success and engagement  

• Oversee the delivery of cybersecurity services to ensure customer satisfaction and retention 

• Act as a strategic advisor to customers, ensuring they maximize value from our services 

• Develop and refine processes to improve service quality and responsiveness 

Expand and enhance service offerings  

• Work with sales and product teams to develop and deliver go-to-market strategies 

• Identify opportunities for business growth and service innovation 

• Leverage APIs and automation to optimize service delivery and integration 

Promote awareness of cybersecurity services  

• Represent Proofpoint in customer meetings, industry events, and executive briefings 

• Develop presentations and reports to articulate the value of our services to stakeholders  

• Lead and grow a high-performing services team  

• Mentor, train, and develop team members 

• Develop resource planning and service delivery models to align with business objectives 

What you bring to the team 

• Demonstrated people leadership and management ideally in Cybersecurity and Threat Intelligence 

• At least 2 years of experience of service delivery and people leadership 

• Strong interpersonal and communication skills 

• Track record of working effectively with critical partners, both internally and externally 

• Experience in customer-facing roles, driving engagement, and maintaining strong client relationships 

• Experience growing a tech-enabled services practice, ideally in cybersecurity

• Familiarity with APIs and automation, especially in cybersecurity or threat intelligence solutions 

• Strong presentation and communication skills, with experience engaging executive stakeholders 

• Ability to lead through change in a dynamic, fast-paced environment 

• Project management expertise, ensuring the successful execution of business initiatives 

Preferred Qualifications 

• Experience in cybersecurity services, cyber threat intelligence, managed services, or security consulting 

• Understanding of cybersecurity ecosystems, including threat intelligence, security platforms, and integrations 

• Knowledge of key cybersecurity frameworks and industry best practices 

• Familiarity with Proofpoint and people-centric security 

#LI-Remote

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

All other cities and states excluding those listed above: