Offer summary

Qualifications:

Strong organizational and multitasking abilities., Proficiency in CRM and task management systems., Excellent written and verbal communication skills in English., Experience in administrative, sales, or operational support roles..

Key responsabilities:

Manage sales pipeline and CRM system to ensure data accuracy and deal progression.

Coordinate writer assignments and ensure timely project execution.

Prepare and maintain business reports and documentation.

Provide general client support and address inquiries.

Job description

This is a remote position.

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to support our sales, writing, reporting, finance, client management, and HR functions. The ideal candidate will play a crucial role in ensuring smooth operations across multiple departments, maintaining data accuracy, and enhancing overall efficiency.

Qualifications & Skills:

Strong organizational and multitasking abilities.
Proficiency in CRM and task management systems.
Excellent written and verbal communication skills (English)
Experience in administrative, sales, or operational support roles.
Ability to work independently and collaboratively across teams.
Strong analytical and problem-solving skills.

Key Responsibilities:

Sales Operations:

Reviewing bookings and assessing whether leads are good and bad, and deleting the ones that are bad

Manage sales pipeline and CRM system to ensure data accuracy and deal progression.

Support the sales team by tracking key metrics and providing performance insights.

Assist in lead management and outreach initiatives.

Conduct quality assurance checks on sales activities and provide feedback.

Facilitate communication between sales and operations teams to improve efficiency.

Writing Operations:

Coordinate writer assignments and ensure timely project execution.

Maintain task management systems to track writing projects and client deliverables.

Monitor and update operational reports to reflect progress and performance.

Reporting & Documentation:

Prepare and maintain business reports and documentation.

Organize and update media coverage reports for client communication.

Ensure company records and reports are well-maintained and accessible.

Finance Support:

Assist with payment tracking and reporting.

Support collection efforts and client follow-ups for overdue invoices.

Help ensure contract compliance and retention strategies.

Client Management:

Provide general client support and address inquiries.

Maintain communication channels and triage client concerns to the relevant teams.

Assist in client onboarding and engagement processes.

HR Support:

Coordinate onboarding and offboarding of team members.

Manage access to company tools and communication platforms.

Support training and knowledge management initiatives.

Maintain employee records and ensure compliance with company policies.