Offer summary

Qualifications:

Fluency in Dutch and proficiency in English, both written and spoken., Strong communication skills and a passion for technology., Basic computer skills and familiarity with customer service software., Customer service experience is a plus, but no prior experience is required..

Key responsabilities:

Provide exceptional customer service to Dutch-speaking clients regarding smart home technology.

Assist customers with inquiries through phone, email, and live chat.

Guide customers through product features, functionalities, and troubleshooting steps.

Maintain detailed records of customer interactions for quality and training purposes.

Job description

Patrique Mercier Recruitment is excited to announce an entry-level opportunity for Dutch Speaking Customer Service representatives in the Smart Home Technology Department in sunny Greece!

This role is ideal for individuals passionate about innovative technology and customer service. Located in a vibrant work environment, we are committed to connecting multilingual candidates with leading employers in various sectors.

In this position, you will assist Dutch-speaking customers by providing support and guidance on smart home products and services. If you are eager to jump-start your career in a fast-growing industry, this is the perfect opportunity to do so while receiving comprehensive training and development support.

Responsibilities

Provide exceptional customer service to Dutch-speaking clients regarding smart home technology
Assist customers with their inquiries through various channels including phone, email, and live chat
Guide customers through product features, functionalities, and troubleshooting steps
Maintain detailed records of customer interactions for quality and training purposes
Collaborate with team members to ensure a seamless customer experience
Stay updated on industry trends and product launches to provide informed support

Requirements

Fluency in Dutch and proficiency in English (both written and spoken)
Willingness to relocate to Greece - remote work only within Greece
No prior experience required; customer service experience is a plus
Strong communication skills and a passion for technology
A customer-oriented mindset and ability to empathize with clients
Willingness to learn and adapt in a fast-paced environment
Basic computer skills and familiarity with customer service software
Enthusiastic about working as part of a team and contributing to a positive work culture

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile