Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Detail-oriented with good organizational skills., A desire to learn and develop within the customer support sector..

Key responsabilities:

Handle client inquiries in Dutch through various communication channels including phone and email.

Provide accurate information about logistics and shipping services to clients.

Maintain detailed records of customer interactions in our support system.

Work closely with logistics and shipping teams to resolve any client issues.

Job description

Join the team at Patrique Mercier Recruitment as a Dutch Speaking Client Support representative in the Logistics & Shipping Department in sunny Greece!

This entry-level position is an exciting opportunity for individuals looking to launch their career in customer support within the fast-paced logistics industry.

As a Dutch Speaking Client Support specialist, you will serve as a critical contact point for our Dutch-speaking clients. Your role involves assisting them with inquiries related to logistics and shipping services, ensuring their needs are met with efficiency and professionalism.

Embrace this opportunity to grow your skills in customer service, all while being part of a collaborative and innovative team in a rewarding environment!

Responsibilities

Handle client inquiries in Dutch through various communication channels including phone and email
Provide accurate information about logistics and shipping services to clients
Maintain detailed records of customer interactions in our support system
Work closely with logistics and shipping teams to resolve any client issues
Achieve high customer satisfaction by addressing concerns promptly and effectively
Stay updated on service offerings to provide the best support to clients

Requirements

Fluency in Dutch and English, both written and spoken.
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills.
A desire to learn and develop within the customer support sector.
Ability to work as part of a team and independently.
Detail-oriented with good organizational skills.
Prior experience in customer service is advantageous but not mandatory.
A friendly and enthusiastic demeanor paired with a customer-first approach.
Flexibility to adapt to changing work environments and client needs.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight, transfer and the first 4 weeks hotel accommodation )
Free Greek Lessons, Engagement Activities

Required profile