Offer summary

Qualifications:

Fluency in French and English, both written and spoken., Previous experience in customer service is preferred., Strong communication skills and a passion for helping customers., Detail-oriented with effective organizational skills..

Key responsabilities:

Provide exceptional customer service to French clients via phone, email, and chat.

Assist customers with product inquiries, account management, and technical support.

Efficiently resolve customer complaints and issues with a professional demeanor.

Document customer interactions and follow up as needed to ensure satisfaction.

Job description

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a French Speaking Customer Advisor to join our dynamic team in Greece! This role comes with a paid relocation package, making it an excellent chance for you to embark on a new adventure while advancing your career in customer service.

As a French Speaking Customer Advisor, you will be the primary point of contact for our French-speaking customers. Your duties will include providing top-notch customer support, addressing inquiries, resolving issues, and ensuring a positive experience for our clientele.

This position not only offers a fulfilling career path but also allows you to immerse yourself in the rich culture and beauty of Greece. Join us and make a significant impact in the world of customer service!

Responsibilities

Provide exceptional customer service to French clients via phone, email, and chat
Assist customers with product inquiries, account management, and technical support
Efficiently resolve customer complaints and issues with a professional demeanor
Maintain knowledge of products, services, and promotions to better assist customers
Document customer interactions and follow up as needed to ensure satisfaction
Collaborate with team members to continuously improve customer service processes

Requirements

Fluency in French and English, both written and spoken
Previous experience in customer service is preferred
Strong communication skills and a genuine passion for helping customers
Ability to handle challenges with a positive attitude and a solution-focused approach
Detail-oriented with effective organizational skills
Comfortable using technology and customer support platforms
Willingness to relocate to Greece and embrace a new cultural experience
Valid EU passport or EU ID card is required

Benefits

Private Health Insurance
Work from home in Greece
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )

Required profile