Offer summary

Qualifications:

Fluency in Dutch and English, both spoken and written., Strong communication and interpersonal skills., Ability to handle technical inquiries and troubleshoot problems effectively., Familiarity with customer service software and tools..

Key responsabilities:

Provide exceptional support to Dutch-speaking clients via phone, email, and chat regarding AI products and services.

Assist customers with inquiries, technical issues, and product usage guidance.

Document interactions accurately in the customer relationship management system.

Work collaboratively with technical teams to resolve complex customer issues.

Job description

Patrique Mercier Recruitment is pleased to announce an exciting entry-level opportunity for Dutch Speaking Customer Service representatives within the Artificial Intelligence Department, located in Greece.

This role is ideal for individuals who are not only passionate about customer service but also have an interest in emerging technologies.

As part of a cutting-edge team, you will engage with Dutch-speaking customers to provide support related to AI products and services, ensuring they receive the highest level of assistance. Our agency specializes in connecting multilingual professionals with top employers across various sectors, and we are committed to supporting your career development as you transition to this new role in a beautiful and culturally rich location.

Responsibilities

Offer exceptional support to Dutch-speaking clients via phone, email, and chat regarding AI products and services.
Assist customers with inquiries, technical issues, and product usage guidance.
Document interactions accurately in the customer relationship management system.
Work collaboratively with technical teams to resolve complex customer issues.
Gather feedback from customers to share with the product development teams.
Stay updated on AI advancements and company offerings to provide informed assistance.
Contribute to improving customer service processes and enhancing user satisfaction.

Requirements

Fluency in Dutch and English (both spoken and written).
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills.
Ability to handle technical inquiries and troubleshoot problems effectively.
Familiarity with customer service software and tools.
Strong analytical skills and a problem-solving-oriented mindset.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
Free Greek Lessons, Engagement Activities

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