German Speaking Customer Support for Streaming TV & Movie Services in Greece
Offer summary
Qualifications:
Fluency in German and English, both written and spoken., Strong communication and interpersonal skills., Excellent problem-solving abilities and attention to detail., Familiarity with streaming services and multimedia technology..Key responsabilities:
- Provide high-quality customer support in German for streaming service inquiries.
- Assist customers with account management and content-related questions.
- Troubleshoot technical issues efficiently and effectively.
- Document customer interactions and maintain accurate records.
Job description
Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a German Speaking Customer Support representative dedicated to streaming TV and movie services in sunny Greece!
If you have a passion for entertainment and a knack for providing outstanding customer service, we want to hear from you!
As a German Speaking Customer Support agent, you will assist customers with inquiries related to streaming services, helping them with account issues, content questions, and technical support. Your role will be essential in ensuring that viewers can enjoy their favorite shows and movies without interruption.
Join a vibrant team that is committed to delivering excellent customer experiences in the fast-paced world of entertainment. Embrace the culture and lifestyle of Greece while advancing your career in the thriving media industry!
Responsibilities
- Provide high-quality customer support in German for streaming service inquiries
- Assist customers with account management and content-related questions
- Troubleshoot technical issues efficiently and effectively
- Document customer interactions and maintain accurate records
- Collaborate with technical teams to resolve complex issues
- Stay updated on industry trends and service offerings
Requirements
- Fluency in German and English, both written and spoken
- Willingness to relocate to Greece - remote work only within Greece
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Familiarity with streaming services and multimedia technology
- A passion for movies and TV shows
- Ability to work in a fast-paced environment
- Team-oriented with a proactive approach to customer service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
- Free Greek Lessons, Engagement Activities
Required profile
Experience
Other Skills
- Customer Service
- Communication
- Teamwork
- Detail Oriented
- Social Skills
- Problem Solving
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